Understanding your IT Solutions – Part II

In last week’s blog we discussed the importance of backup systems and disaster recovery. We also touched on high available networks and redundant internet connections to keep your business connected. This week I’d like to continue down this path and outline for you some other key elements that you should be aware of if you want to understand how your systems work, and how to ensure their reliability.

Network Monitoring and Alerting

With everything that goes on in your network in any given day, there is a great deal of value in having someone or something watching your systems at all times! From users getting viruses, system errors and crashes, to early warning signs of failing hardware, there are a number of network monitoring tools out there that can help your managed services team watch your systems 24/7. There are a number of solutions out there which can watch all the different elements of your setup, and alert your team not only of issues as they arise, but in many cases before they become big problems. A hard drive failing in a server – for example – will iniate an alert that it’s failing in the background sometimes months before the problem is large enough to cause failure and loss of data. Without any system in place to watch those logs, that alert will stay unseen in the background as the drive and the data on it continue to degrade. With a monitoring system watching for logs like this and hundreds of others like it, you can have peace of mind and save yourself costly downtime.

Network Maintenance

For a network to run smoothly, it should be maintained! Your network is made up essentially of machines talking to machines. Traffic should flow through your network quickly without errors, making sure that all devices receive the information the user requested with accuracy and reliability. With computers and devices being as complex as they are these days, the systems that they run on need to be very robust solutions that keep the information you need at your fingertips. Unfortunately like cars, as time goes on these systems degrade. As new devices are added and old ones are removed, users come and go, and without maintenance of your systems, the whole setup can become convoluted, problematic, and sluggish.
Not all networks are the same, and not all networks require the same amount of maintenance. Regardless of the size of your network, regular and proactive maintenance helps to ensure it contimues to run in good order.

For more information about Network Monitoring and Alerting, Network Maintenance, and Managed Services, contact Grade A today.

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