Managed IT Services

How to Get the Most Out of Microsoft Teams

While technology continues to revolutionize the ways we work, figuring out how to best use new communications tools has become a complex challenge for organizations of all shapes and sizes. While these platforms have greatly improved many areas of communication, factors like remote work, multi-national departments, and the internet of things have highlighted a need …

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Inside Canada’s First 5G Equipped Campus at UBC

On November 5th, Rogers announced that it has launched Canada’s first smart campus using 5G technology in collaboration with Swedish telecom firm Ericsson. The University of British Columbia’s Point Grey campus in Vancouver is now outfitted with a series of 5G towers and a data centre for researchers to test 5G applications.  “With 5G at …

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Everything You Need to Know About Tech Support Scams

October is Cyber Security Awareness Month! Follow along on our blog and social media channels to get on-the-pulse cyber security news and strategy recommendations from our team. Have you ever received a phone call from someone claiming to be a representative of a software company? Or an email from Apple or Netflix claiming that there …

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Get to Know Chantalle LeFriend, Chief Operating Officer at Grade A

Welcome to our leadership series! Over the next several months, we’ll be featuring different leaders from our company and discussing their paths to their current role, their leadership styles, and the philosophies that help them guide us towards Grade A’s vision. Chantalle LeFriend is more than a Chief Operating Officer. She’s a mother, wife, mentor …

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Getting the Most out of Your IT Partnership

Clearly, technology is shifting the paradigm of how businesses operate across all industries. Operational efficiency and effectiveness have become more integral than ever, as businesses face pressure to improve these factors from regulatory bodies, economic forces, and their consumers. This, along with increased pressure to innovate, has prompted players large and small to begin outsourcing …

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Solving the Outsourced versus In-House IT Debate

These days, every business uses IT on some level. Subsequently, there are two ways that small-to-medium businesses (SMBs) handle the management of their IT resources⁠—either through in-house support, which involves hiring a single IT specialist or a small team to work internally, or through outsourcing to a Managed Services Provider (MSP). MSPs work externally to …

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Free Mini-Ebook: The Two Minute Intro to Technology for Law Firms

Legal Practice Management Software can offer your firm an abundance of benefits, including improved time management, faster document retrieval, organization and more. If your law firm is just starting to consider using a legal software solution, you might be overwhelmed with all of the options on the market. Download our free mini-ebook for some of …

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