Does your Managed Service Provider (MSP) have a dedicated seat in your accountability chart? If not, it should. More importantly, do you know how to properly hold your MSP accountable for the work you are paying them to do? Understanding where you MSP sits and knowing they are in the right seat is essential to …
Gets It. Wants It. Capacity to Do It. How to Measure Your MSP In Their Seat Read More »
What is your MSP accountable for? Managed Service Providers can operate in many ways, but we often see two types: The break-fix kind and the monthly fixed fee kind. Neither model is incorrect. They both serve their own purposes and there are companies that need both types of MSPs. For us, we wanted deeper relationships with …
You hear about it on the news and even in CEO circles. Cyber-attacks are still threatening businesses of all sizes. The worst part is that the attacks are growing in complexity and frequency. They are becoming harder for the average user to detect – which makes it that much harder to prevent. Or so you …
What Business Owners Need to Know About Cybersecurity Read More »
Right people. Right seat. This may be one of the most important tools within the Entrepreneurial Operating System (EOS). Grade A recently started our EOS journey with the intent to have better team and client meetings, establish smarter goals to help us meet our long-term growth plans, and to operate as a self-managing business. We don’t say it lightly when we say EOS is revolutionizing how we operate, which clients we chose to do …
Right MSP, Right Seat: Applying EOS to your Relationship with your MSP Read More »
You’ve likely heard in the news about the latest security threat and who has been breached. It seems like a big-name company is in the headlines every single day. The reality of today’s world is that every business is at risk of a security breach and Managed Service Providers (MSPs) are no exception. If anything, MSPs have a bigger target on their …
Article by Jonathan Wolff, Luminant Digital Security Threats are becoming more sophisticated and traditional technologies are no longer enough to protect businesses from cyberattack. Have you started to put an emphasis on cybersecurity? If cybersecurity and compliance is part of your business’ future, when do you look at making an IT provider shift to a security …
When to Consider a Managed Service Provider Change for Cybersecurity Read More »
Article by John Stephens, Luminant Digital Security If you pay attention to anything in the news, you may have recently heard about the vulnerability code named “PrintNightmare.” PrintNightmare is a vulnerability in the process on Microsoft systems responsible for printing, and it’s present in nearly every version of Windows. This vulnerability gained a little more news coverage because of its severity and because an …
Continuing Operations in the Face of Vulnerabilities and Security Threats Read More »
Article by Karl Middlebrooks One of the challenging issues of security today is understanding all the terminology and jargon that comes and goes. If you’re trying to keep up on cybersecurity, it can be tough to know what terms mean – and what they mean for you. These days, you may be seeing a lot about Zero Trust which sounds reminiscent of the X-Files “Trust No …
Article by Shane Laing, Luminant Digital Security On Friday, May 7th the U.S. Colonial Pipeline Co. which distributes nearly half of all the gasoline and jet fuel used on the U.S. East Coast, experienced a ransomware cyberattack causing the company to shut down its fuel supply operations. Despite Colonial’s decision to pay the nearly $5 …
Colonial Pipeline Ransomware Attack and What it Means to SMBs Read More »
Article by Jack Biehn For many organizations, the COVID-19 pandemic initially caused operations to slow down or come to a halt. However, remote work culture has adapted, with many organizations forgoing the commute to the office for remote work right from their own homes. With this rapid shift to remote working arrangements, the shift to …