Meet Sundus Khan – Service Desk Specialist

There’s a lot of talk about the importance of including women in tech these days.  According to the World Economic Forum, empowering women globally could add $28 trillion to GDP growth within the next seven years.

Technology is one of the leading growth industries in America. However, as of 2017, women only made up 26% of the computing workforce.

After working in the tech field for 5 years, Sundus Khan knows a thing or two about working in the STEM industry. Currently employed as a Service Desk Specialist at Grade A, Sundus revealed why she chose to work in tech. “The STEM industry promises challenging, as well as rewarding, jobs. The applications of this industry are universal. The diversity of the field and promising career avenues helped me choose tech as my career path.”

However, Khan also recognizes the struggles of women in the STEM workforce, accurately identifying the gender inequality that prevails in the industry. “Working as a woman in STEM was really challenging at first as it is a male-dominant industry. If we go by the stats, the number of women choosing career paths in STEM is increasing. Women bring diversity to the table, sharing innovative ideas that are required to bring an organization to acme.”

Research confirms Khan’s observation, showing that gender diversity brings different perspectives that can lead to innovative solutions and better performing companies. “I feel that women are now clear about their goals and know how to address the obstacles that come their way. Women are embracing the new technologies in STEM and utilizing opportunities to the fullest.”

A study of 500 companies in the US indicated that higher levels of racial and gender diversity directly correlated to greater market success and profitability. Teams with equal numbers of men and women were also more likely to succeed.

74% of women in technology reportedly “love their jobs”. However, women aged 25-34 are expressing greater dissatisfaction with their tech careers and prospects, citing unsupportive work environments as well as a lack of inspiring role models as problems.

Grade A recognizes the importance of bringing in, and supporting, women in the workplace. As an essential member of the team, Sundus Khan explained why she enjoys working at Grade A, “Amazing people, lots of opportunities to learn from the best and great workplace environment makes Grade A an amazing place to work at. I feel I get to learn a lot from the job itself, and from peers which is significant for my personal and professional growth.”

The NCWIT states that by 2026, 3.5 million computing-related jobs are expected to be available in the US alone. And according to, there is a shortage of graduates to fill the available tech roles in the United States.

In 2017, The Observer revealed that about 74% of young girls express an interest in STEM fields and computer science. However, girls also earn only 28% of computer science degrees.

Sundus urges young women to not be deterred, “To all the women out there who want to choose STEM as a career path, all you need to be successful is courage, compassion and consistency. We should have the courage to make place for ourselves in this male-dominated industry. It is time to get out of our comfort zones.”

“It’s important to be compassionate, and love the work you are doing. Consistency and hard work always pay off, and are the keys to success. Never give up on your dreams!”

Scroll to Top